Cloud Backup & ESET Antivirus

• UNLIMITED CLOUD BACKUP


• We have a number of options on offer, so please call us for details


• Single User - Unlimited UK Backup £75.00 per year


• Add additional computers at any time for just £1.50 per month


• Backup your NAS drive or network storage location for just £6.00 extra per month.


• Access files from any web browser


• Restore file at any time


• Completely safe and secure, all stored in the UK


• ESET SMART SECURITY


• Single Computer £45.00 per year subscription includes 12 months of updates from ESET


• For more users please call us.


• Antivirus, Antispyware, Anti-Phishing, Antispam and Exploit Blocker


• Anti-Theft - In the event of theft or loss, we can track your system!


• Social Media Scanner, Vulnerability Shield and Device Control


• Works with Windows, MAC OS X and Android

Virus/Spyware Removal with Health Check MOT-Tune Up

• DO NOT PANIC - call easypccare.co.uk NOW


• We will scan and remove from your system: rogue start-up programs, Malware, Spyware & Viruses


• Clean-up of all temporary files and rogue start-up programs


• Removal of all spyware applications from program list


• How did the virus attack your system in the first place?


• This solution includes our Health Check - Tune UP, to ensure your system is running at it's optimum level and reduce the risk of attack


• Update your current Anti-Virus or install MS Security for FREE

Laptop or Notebook Screen Replacement

• Price quoted includes, replacement screen, fitting and FREE UK Collection & Return


• 12 months no quibble warranty.


• OEM screens supplied and fitted


• We can supply and fit new screen from all major manufactures


• Price starts from £99.00

Remote Assist+

• If you have ever just wanted someone to "get on my computer and fix it," your day has come!


• Remote Assist+ is a simple online access tool that allows an easypccare.co.uk technician to access your computer through a broadband connection, diagnose your problem and repair it. All under your supervision. So you decide what we see, where we go and what we do. It’s like we’re right there with you but we’re not


• We fix 90% of computer problems without even coming to your home. Remote access is a great new technology which allows us to safely fix your problems from our repair centre and talk with you over the phone at the same time. Wherever you are in the world, and as long as you are online, we can fix most computer problems


• The remote access allows a one-time connection to your PC for the duration of the appointment authorised by you the customer


• To book a Remote Assist+ session please click on the "Buy Now" button and make your payment through PayPal - NO account is required

Data Rescue & Recovery (MAC)

• Your systems hard drive, contains your holiday snaps, music, home videos of the kids, home work assignments and much much more


• You or an employee has accidently deleted important business or client information. You have deleted the photographs of a clients wedding from your memory card


• You hard disk has been formatted or has failed, important files have been deleted or lost


• The truth is most people don't keep a regular backup of these files which means that if files become corrupt or damaged you risk losing your data


• Fear not with easypccare.co.uk you can be confident that we will recover the data in no time


• You can be confident in knowing that easypccare.co.uk has the professional expertise, experience, knowledge and advanced cutting edge tools needed to successfully salvage and recover your critical data


• Unlike others, we don’t waste time with band-aid patch recovery solutions and attempts, we follow strict documented ISO certified & systematic methods to successfully salvage and recover data from virtually every type of make, model and size of failed hard drive


• If we are unable to recover any data from you we offer a lab recovery service for heavily damaged files or hard drives, at an additional cost

SLOW PC or Laptop? - Health Check - MOT

• Over time your PC or Laptop can get clogged up with spyware, viruses, unwanted or trial programs and temporary files which drastically slows the performance of your system


• Unplug your PC and look inside - it doesn't take long for dust and dirt to clog the inside of your computer. This can cause overheating of internal components and in some cases breakdown due to electrical failure. We will remove the dust and dirt on your PC or Laptop


• We will also carry out a full system check both hardware and software


• Ensure your system has the correct and latest drivers updates and patches


• Ensure your anti-virus and firewall is configured correctly

Email Setup  or Troubleshoot Problems

• easypccare.co.uk can setup your email for you so can collect it via POP, IMAP or Webmail. On your PC, Laptop, Tablet, iPod, iPad and even your mobile phone. We prefer to do this via Remote Assist+. Saying that some clients prefer we visit them at home or office, this is also an option.


• If you are having problems sending or receiving emails, or need a little help with Outlook, Outlook express, Windows Mail or Thunderbird. easypccare.co.uk can review your settings and resolve your problems via our Remote Assist+ solution

PC - Laptop / iMac - MacBook Upgrade

• This is our labour charge for any repairs, upgrades or support, not listed.

New Device Install & Setup

• This solution is for when you buy a new device like an iPad, iPod, digital camera or scanner and you need help installing and setting up the device then this is the solution for YOU


• We can also troubleshoot problems you are having with your devices via our Remote Assist

Virtual Technician

• Virtual Technician is your answer to having your IT department and IT expert on hand, it provides a Virtual Technician for each of your computers, designed to inspect, monitor and report any small issues before they become a major problem.


• The monitoring agent ensures the safety and health of your machine's hardware and software, authorises important software updates and security patches, performs routine maintenance and keeps an eye on your internet security setup.


• Any problems are reported to us immediately, no matter how small.

Black Screen Issues

• Black screen issues normally occur when windows is starting, this could be caused by the Operating System (Windows), or by Spyware . There are other reasons why it could be doing this


• Our solution will find the cause of this error and repair the problem


• Should you require any further solutions i.e: backup of your data or reinstall your operating system, we will reduce the cost of any additional solutions by 25%

PC Power Unit (PSU) Replacement

• If you PC will not turn on and it appears that there is no power going to the PC, the likely cause is that your PCs PSU supply unit is broken. We can normally supply and fit new energy saving PSU same day and on site.


• We can also upgrade you present PSU for more power and energy saving unit


• Price excludes the cost of replacement PSU unit.

System Overheating

• Is your fun running constantly?


• Is you fun cutting in more frequently?


• Is your system randomly switching off?


• Does your system crash with a blue or blank screen?


• Overheating computers can cause a lot of problems, from seemingly random blue screens to data loss. You might not even know that it’s the root of your issues, and before you know it you have a burnt-out motherboard on your hands.

Video / Graphic Card Problem

• Having problems with your graphic card, is it not displaying your data correctly?


• Need to upgrade to a faster card?


• We can supply new Video/Graphic cards or you can supply your own card and we will fit and configure the card for you


• We can repair some Video/Graphic issues via Remote Assist+

Hard Drive Errors

• CALL US soon as you hard drive start’s clicking or given you error messages, or is not able to read or write to the hard drive.
  We will advise you to save any open work and safely shut down your system


• We will attempt to backup your data to prevent any data loss or damage


• If you require a new hard drive we can supply and fit one for you see the two solutions below

Replace Hard Drive, Install MAC OS and Data Backup & Transfer

• This solution is when we have diagnosed a fault with your hard drive or your hard drive is failing


• Wherever possible we will backup your data from your faulty hard drive
  (This excludes any installed programs)


• Supply and fit new 320GB hard drive


• Reinstall your MAC OS


• Transfer your backed up data to your system

Windows Help & Support!

• Our Windows Help and Support! solution is your answer to a number of PC & Laptop problems.


• Problems with the operating system


• Lost or forgotten your password


• Windows not starting due to missing invalid or corrupt files


• Not connecting to the Internet or email problems


• Problem connecting devices to your system


• Help & Support for MS-OFFICE - all versions
  (Word, Access, Excel, Outlook, PowerPoint, OneNote, InfoPath)


• Help & Support for all leading software packages


• Help with setting up and transferring images from your digital camera to your PC


• Setting up your email web mail, POP3, IMAP


• Repair installed software


• Install Devices on your System Printer Scanners etc

Android Help & Support!

• This solution is your answer to a number of Android problems


• We can install and configure new Apps


• Assist with setting up email and office Apps


• help with using any Office package you download, including printing


• Setup security and Anti-Virus on your device

Ubuntu Help & Support!

• Our Ubuntu Help and Support! solution is your answer to a number of Ubuntu Desktop problems.


• Problems with the operating system


• Lost or forgotten your password


• OS not starting due to missing invalid or corrupt files


• Not connecting to the Internet or email problems


• Problem connecting devices to your system


• Help & Support for Open Office - all versions


• Help & Support for LibreOffice - all versions


• Help & Support for all leading software packages


• Help with setting up and transferring images from your digital camera to your PC


• Setting up your email web mail, POP3, IMAP


• Repair installed software


• Install Devices on your System Printer Scanners etc

Data Destroy

• Thinking of selling or disposing of your old PC or hard drives, need to remove sensitive data for USB* or portable drives? This is the ideal solution for you


• Protect yourself against identity theft using our Data Cleanse service


• We use a Government approved level of removal that permanently deletes your personal files from the hard drive


• Your hard drive stores all sorts of information about you and your business, avoid others finding this data by allowing easypccare.co.uk to totally wipe and destroy this sensitive personal data


• Our price of £49.99/£39.99 includes up to 5 USB sticks or memory cards or 1 external or internal drive of any size

New System Setup

• We will setup and install your new system


• We will install and set up your Operating System


• Configure and setup users &profiles


• Ensure you can connect to the Internet & Setup your email


• Install any programs you have the disks for or download from the Internet


• Install and configure your printer either locally or over your Wi-Fi


• Install & configure an Anti-Virus & ensure all drivers are up to date

Operating System Install or Upgrade

• Do you wish to run two versions of windows on the one machine or upgrade your copy of windows to a newer version?
  Let our experts install for you.


• We will install and set up your new Operating System


• Configure and setup users &profiles


• Ensure you can connect to the Internet & Setup your email


• Install & configure an Anti-Virus & ensure all drivers are up to date


• If you are upgrading your OS we would recommend you backup your data. We can do this for you for an extra £45.00

Out of hours & Bank Holidays Cover

• We offer an out of hours On Site Service to the following postcodes only:

HP1- HP23, HP27, MK1-MK19, MK46, MK77, OX1-OX4, OX9-OX11, OX33, OX39, OX44, OX49, RG8-9, SL0-SL9, SL95, UB8-UB9, LU5-LU7, LU95. Heathrow & Luton Airports



• Our Remote Assist+ is available World wide


• Our Out of Hours - Service is available when our Repair Centres are closed and on Bank Holidays


• We offer no service on the following days: Good Friday - Easter Monday, Christmas Eve, Christmas Day or Boxing Day, 31 December - 2 January. Inclusive


• There will be certain times through the year when this service will not be available and you will be advised when you contact us


• Prior to speaking to one of our technicians we ask for a returnable deposit of £50.00, this can be paid with a Credit or Debit Card via PayPay no PayPal account required.  The reason for this deposit is to to stop people phoning us who are only after free advice and are not wanting our services.


• To book an out of hours solution and speak with our duty technician, click the "Buy Now" button below,  Once you have successfully made your returnable deposit you will be redirected to a page with our duty technician mobile name, phone number and email address.


• Our Fees are as follows:
  Remote Assist+ £129.98
  On Site for one solution £199.99 which includes the cost of 1 fixed price solution and excludes the cost of any new parts required. Airport On site vists start at £245.00
  Any additional solution is charged at £90.00