easypccare.co.uk

If you have ever just wanted someone to “get on my computer and fix it,” we have the solution!

Remote Assist+ is a simple online access tool that allows an easypccare.co.uk technician to access your computer through a broadband connection, diagnose your problem and repair it. All under your supervision. So you decide what we see, where we go and what we do. It’s like we’re right there with you but we’re not.

92% of our support calls are solved remotely and 80% of those within 90 minutes

Remote Assist+ is easypccare.co.uk remote support solution to help you deal with IT problems without the expense of an On Site visit or when you just need that extra support.

If you find yourself struggling with technology and need a little help in the comfort of your own home, then our Remote Assist+ is a simple and
cost-effective solution. Our solution includes:
 

                                                                          –  Qualified IT experts
                                                                          –  No hidden charges
                                                                          –  You choose when we call

Remote access is a great new technology which allows us to safely fix your problems from our Repair Centre and talk with you over the phone at the same time as we repair your system. Wherever you are in the world, and as long as you are online, we can fix your computer problems.  Flexible & affordable support for your computer Problems fixed on the same day Quick, efficient, fully safe and secure The remote access allows a one-time connection to your PC for the duration of the appointment authorised by the customer

This solution covers the following plus many more
:

      –   Problems with the operating system
     –   Virus Spyware detection and removal
     –   Lost or forgotten your password
     –   Not connecting to the Internet or email problems
     –   Problem connecting devices to your PC
     –   Help & Support for MS-OFFICE – all versions
         (Word, Access, Excel, Outlook, PowerPoint, OneNote, InfoPath)
     –   Help & Support for all leading software packages and most gaming issues
     –   Help with setting up and transferring images from your digital camera to your PC
     –   Setting up your email web mail, POP3, IMAP
     –   Repair installed software

You can also choose our Windows Support solution with on site from only £64.99.

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